People sitting in a warm, wood-panelled room listening to a small group talking at the front.
Walk-in

Back hall, Eastgate Library · Monday to Thursday · 18:00 to 20:30

Free legal advice, four evenings a week, and you never need an appointment

MondayHousing

Rent, repairs, deposits and eviction letters

Bring the tenancy agreement and any letter from the landlord. If you have been told to leave by a date, come this Monday, not next: the dates in those letters are often wrong, and we can tell you which.

Two housing solicitors · up to 18 people

A crowd of people standing together in a plain hall with white walls.

TuesdayWork

Wages, dismissal and the contract you signed

Unpaid hours, a sudden dismissal, a zero-hours contract that is not working. Bring payslips, the contract and the dates. We tell you what it is worth and how long you have.

An employment solicitor and two students · up to 14 people

Three women talking and smiling together in a room with patterned curtains.

WednesdayFamily

Separation, children and who stays in the house

The first questions after a relationship ends. We explain the choices, what mediation is, and when a court is the right answer. Children can come; there is a box of books in the corner.

A family solicitor and a mediator · up to 12 people

Two women looking at a file together between shelves of plastic storage boxes, one in a high-visibility vest.

ThursdayMoney

Debts, benefits and the letters you have not opened

Bring the pile, unopened is fine. We sort it into what is urgent and what can wait, and if a benefit decision looks wrong, we help you ask for it to be looked at again.

A welfare rights adviser and two volunteers · up to 20 people

A smiling woman in a mustard shirt handing a leaflet to visitors under a teal awning.
How the evening works

Before you come

Everything people ask at the door, so you know before you leave the house.

Take a number

Numbers are handed out from 17:45 at the library desk. When they are gone, they are gone; we write your name down for next week.

Bring the paper

Letters, contracts, payslips, screenshots. Twenty minutes goes much further when we can read it, not just hear about it.

It is confidential

Nothing you tell us goes to the library, the council or your landlord. We keep a one-line note so the next adviser can pick up.

Interpreters

Polish, Urdu and Arabic every evening; other languages if you tell us by noon on the day.

The one thing we cannot help with: criminal cases. If the police have contacted you, ask for the duty solicitor — it is free, and it is your right.

A man and a woman waiting on chairs in a bright office, she reading a sheet of paper and he looking at his phone.
A circle of people on white chairs on a lawn, talking. A packed room of people seen from behind, listening. People seated in a warmly lit room, seen out of focus past someone in the foreground.